Balancing Empathy and Advocacy in Donor Family Conversations

Sherry has more than 25 years of experience in the medical field.

She's been a Family Services Coordinator with LifeShare Network for more than three years and during that time has successfully offered the donation opportunity to more than 150 families.

Ryanna found a career that aligns seamlessly with her passion for social work. She has a bachelor's and master's degree in social work and worked as an ER crisis worker and ICU social worker. These roles have equipped her with the skills and experience to support families in crisis and grief while advocating for the cause of organ, tissue, and eye donation.   She finds fulfillment in knowing she has a role in saving lives while providing compassionate support to donor families and helping them navigate the intricate emotions of grief and loss during some of their most challenging days.

Courtney Langrehr has been with Mid-America Transplant for 3 years. Her career experience also includes 15 years of healthcare sales, within the hospice, palliative care, and senior living industries.    In these roles, she served as the initial contact for patients and families, while providing support and education regarding end-of-life care.  She developed partnerships with hospital case managers, physicians, and nursing facilities to educate referral partners on identifying hospice and palliative care appropriate patients.  She also spent 7 years growing and leading sales teams in the senior living industry.  Her work experience includes family and patient support, developing clinical partnerships, direct management, development of sales processes, sales training and coaching, CRM implementation, data analysis, budgeting, planning, and forecasting.