DA-SPC-306:
Renee Williams
Not on His License
Renee Williams believes her son's lack of donor registration means he intentionally chose not to donate. The advocate must gently correct this misconception, avoid argument, and help her reflect on who Jalen was rather than focusing solely on registry status.
LEARNING OBJECTIVES
- Clarify that non-registration is not the same as refusal
- Respond patiently to repeated concerns
- Use plain-language explanations
- Shift from registry status to personal values
- Recognize opportunities for reflection through family experiences
Program
Donation Advocate
Target Audience
Donation Advocates
Scenario Type
Family Member
Clinical Context
DCD
Registry Status
Non-Registered
Difficulty
3
Experience Level
Intermediate
Emotional Intensity
Moderate
Conversation Style
Registry Misconception, Values Exploration
Essential
Sim
Elements
