The Ethics of Resiliency

This specialized course will provide Donation Advocates with essential strategies to navigate the emotional, ethical, and physiological demands of supporting families during high-stakes conversations and emotionally intense situations.

Gain actionable insights into nervous system regulation, burnout prevention, vicarious trauma, and practical resiliency techniques that support long-term professional sustainability and effective communication with families and healthcare partners.

Learn about the connection between stress, empathy, regulation, and professional presence, and what it means in the context of donation advocacy to care deeply without carrying emotional experiences in ways that compromise well-being, performance, or sustainability.
Personal

Reflections

Expanded

Learning Guide

In-depth

Webinar

Guided

Journaling

Reinforced

Knowledge Checks

Essential Course Elements

Course contents

Meet the invited speaker

Nika Short

Director of Behavioral Health, Seattle Roots Community Health
Nika is the Director of Behavioral Health at Seattle Roots Community Health and has spent the last eight years working with donor families and the staff who support those family conversations. She feels it's an honor and a privilege to do this incredible work and to support the team members who are committed to working with families during some of the most difficult times of their life.

Her passion is creating the best possible environment for these hard conversations, making sure that donation staff are set up for success, and helping to make these roles sustainable so that the amazing people drawn to this kind of work can continue to grow in their knowledge and experience and ultimately help more families in the future.